Assistant Advisor

Plymouth Energy Community Plymouth £16,781 to £18,070

The Assistant Advisor will work as part of PEC's Energy Team and help deliver a range of services which tackle fuel poverty and domestic energy issues as well as improving the circumstances and wellbeing of residents in Plymouth.

This is a varied role which includes:

  • Home visits to advise on reducing energy bills, increasing comfort and staying warm and well
  • Casework
  • income maximisation (including benefit checks) through to fuel debt advice
  • Assisting the project management of physical works to prevent damp, cold and inefficient homes
  • Training volunteers and partner organisations (PEC Pals).

The successful candidate will be employed as a Plymouth City Council employee, under a service level agreement with Plymouth Energy Community. You will be based at Ballard House, West Hoe Road, Plymouth. Full training will be provided and includes a City and Guilds level 3 qualification in Energy Awareness.

Please contact PEC if you are:

  • Approachable, positive and enjoy working with people of all backgrounds
  • Passionate about customer service and supporting people to improve their circumstances
  • Practical and enjoy learning new skills
  • Able to meet targets and maintain a high level of customer service
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