Essential:
- A passion for working alongside residents to improve their circumstances.
- A caring and understanding approach and ability to show empathy.
- Thrives in a dynamic and collaborative work environment.
- Able to stay focussed and calm when helping people who are distressed.
- Can build relationships in person, while remote working with people from a wide range of backgrounds.
- Enthusiasm, dedication to problem solving, and ability to build rapport with residents and colleagues in the community.
- A team player, able to work on own initiative with limited supervision.
- Excellent written and oral skills.
- An eye for detail and accurate record keeping.
- IT literate and own laptop or iPad.
- Have own vehicle/access to vehicle for carrying out visits.
- Willing to attend online training and learn new skills.
- Registered as self employed (support schemes are available for newly self-employed people)
Desirable:
- Experience of the welfare benefit system.
- Knowledge and understanding of fuel poverty, energy efficiency and their effects on health.
- An interest in the community energy sector and the transition to Net Zero
- Ability to support Project Managers in monitoring and attaining targets.
- A Disclosure and Barring Service (DBS) check will be required.
- Perhaps you’re already delivering grass roots action on the journey to Net Zero or have a few years’ experience supporting residents in a frontline service.