Membership & Operations Officer

Community Energy England Remote/Sheffield/hybrid £25,000-£30,250 per year (pro rata if part time)

ABOUT US 

Community Energy England (CEE) is a membership network that’s the voice of the diverse, determined and dynamic community energy sector in England. Our purpose is to advocate on behalf of the sector for supportive policy and partnerships, and work to help active community energy organisations connect, learn and develop new projects, innovate and grow. We have a growing network of over 280 members, including community energy enterprises and other organisations from the private and public sectors. Working for us means you’ll be making a direct contribution to climate change, community resilience and making the future energy system fairer.

ABOUT THE ROLE

You will work at the operational heart of CEE and the role will involve several work areas:

Membership - this is the core of CEE. You’ll keep our membership running smoothly by helping with member comms and relationships, responding to external enquiries, managing and improving membership renewal processes, and reaching out to ensure late membership fees are paid. You’ll help bring new members on board and collaborate with others in the team to gather and share news and feedback from members and provide the co-CEO and board with updates on membership.

Governance - even a small organisation has plenty of governance processes and we aim to be thorough and comprehensive. You will manage our governance calendar and policy reviews, keeping track of essential processes and requirements. You will be a key link between the board and the rest of the team; you'll organise board and subcommittee meetings, ensure papers are ready on time, take minutes and track actions. You will also organise our AGM and lead the production of our annual report, ensuring these meet governance requirements and demonstrate our impact to members and stakeholders.

Operations - this part of the role is varied and dynamic. You will help create funding bids, keep track of grant funding requirements and lead on production of periodic reports for funders. You’ll help manage some of our external partnerships, liaise with our bookkeeper, and help keep our website up to date and well organised. You’ll also be an essential support to the co-CEOs and the rest of the team, helping the co-CEOs be as effective as possible in leading the organisation by working on briefing notes, creating presentations, administrative tasks, external enquiries and diary management.

ABOUT YOU

  • We want someone who is proactive and good at thinking ahead. You’ll be successful if you get satisfaction from being organised and helping others keep track of tasks and deadlines.
  • We need you to be assertive, keen to make sure things get done, and able to clearly communicate to your peers when they need to do things or have forgotten something.
  • It’s important that you are comfortable managing a variety of workstreams and prioritising your work effectively.
  • You’ll do well in this role if you are good at knowing when to make decisions and get things done, and when to ask for help or escalate problems.
  • We need you to have experience of working and communicating with boards of directors or trustees.
  • We don’t need you to have a degree or specific qualifications, but it’s essential you have experience of company governance processes and are confident in adapting your written and verbal communication to different purposes and people.
  • We need you to be able to use Microsoft Word/Excel and/or Google Docs and be comfortable getting the hang of new apps/software easily. It would be helpful if you’re familiar with bookkeeping systems.
  • You don’t need to have experience of community energy but caring about the environment and communities is important.

WHY US?

We are a friendly team of five spread across England and Scotland, so we’ll trust you to manage your own time and that means you can work around childcare and other responsibilities that mean you can’t do a standard 9-5 work day. We’ll listen to what you need and provide the support you need to do your job well and feel confident at work. CEE has a collaborative culture and we value communication and helping colleagues by sharing knowledge and ideas. We’re a small organisation being willing to pitch in and adapt when things get busy is really important. We recognise that a diverse workforce is an asset and it’s important to us that every member of our team feels able to bring their whole self to work.

SALARY, BENEFITS AND CONDITIONS 

  • Location: Working from home with the option to work in our Sheffield office up to 5 days per week
  • Hours: 24.5-35 hours (3.5-5 days) per week - we’re open to a part time or full time role, as well as variable and compressed hours. Please let us know what you need and we should be able to reach an agreement. Very occasional travel and weekend/evening working (with notice) may be required, for which you’ll get time off in lieu.
  • Salary: £25,000-£30,250 per year (pro rata if part time), depending on skills and experience
  • Contract Period: permanent
  • Start date: ASAP
  • Reporting to: Acting co-Chief Executive (Philip Coventry)
  • Leave: 25 days paid holiday a year plus bank holidays
  • Pension: 7% employer pension contribution
  • Other Benefits
    • Cycle to Work scheme 
    • Climate Perks (extra annual leave for staff who choose low-carbon holiday travel)
  • Applicants must have the right to work in the UK.

APPLICATION PROCESS 

If you need specific support to fully engage in the recruitment process, or would like an informal conversation about the role or organisation before applying, please email Philip Coventry (p.coventry@communityenergyengland.org).

To apply, send the following documents to Philip Coventry (p.coventry@communityenergyengland.org):

  1. CV (maximum 2 pages).
  2. Covering letter - maximum of 2 pages, demonstrating how you meet the “About you” criteria and why you are interested in this role.
  3. Answers to these questions (maximum 1 page total):
    1. A board meeting is coming up. What information would you give colleagues and board members about the outstanding actions? What language would you use?
    2. You contact a member to remind them of the renewal process, but they express concerns about renewing. What would you do or say next, and why?

The closing date for applications will be 5pm, 30 June 2022. Late submissions will not be considered. All applications will be acknowledged, but only shortlisted candidates will be interviewed.