People Powered Retrofit: Adviser/Service Manager

Carbon Co-op Manchester FTE £28,428

We are recruiting for a new member of the Retrofit Team to work on the People Powered Retrofit project. You will be joining a small multi-disciplinary team involved in a variety of projects. The work on People Powered Retrofit requires close collaboration with project partners including architects at project partners URBED. 

This role involves two related aspects, an advisor role and a service manager role. The Retrofit Advisor is the first point of contact for householders, setting expectations, signposting and helping orientate clients. The Service Manager aspect ensures smooth progress as householders travel through their customer journey, overseeing the interactions between householders and other team members such as assessors or retrofit co-ordinators.

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